Returns & Exchanges
At Danbury, CT, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on most general retail items. All returned products must be in their original packaging and unused condition to qualify for a full refund.
Initiate Your Request
Log into your account or visit our online portal to provide your order number and select the items you wish to return.
Package Your Items
Carefully place the items in their original packaging, ensuring all tags are attached and the product is securely protected for transit.
Ship the Package
Print your prepaid shipping label, attach it to the outside of the box, and drop it off at any authorized carrier location.
Receive Your Refund
Once our Danbury warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing